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ServiceNow CSA Exam Dumps
ServiceNow Certified System Administrator
Total Questions : 360
Update Date : November 10, 2024
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Average Score In Real CSA Exam
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ServiceNow CSA Sample Question Answers
ServiceNow CSA Sample Questions
Question # 1How are Workflows moved between instances?
A. Workflows are moved using Update Sets
B. Workflows are moved using Transform Maps
C. Workflows are moved using Application Sets
D. Workflows cannot be moved between instances
Question # 2
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
A. Select Fields and Columns module
B. Right click on form header, select Configure > Form Layout
C. Click on context menu, select Configure > Form Designer
D. Select Field Class Manager module
Question # 3
How do you make a list filter available to everyone?
A. Make active, set visibility, and save
B. Assign a name, set visibility, and save
C. Assign a group, set visibility, and save
D. Make active, assign a name, and save
Question # 4
What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)
A. On list Context Menu, select Group By > Category
B. On the Filter Menu, select Group By > Category
C. Click Group On icon, select Category
D. On Navigator Filter, type tablename.group.category and press enter
E. On the Category column title, click Context menu > Group By Category
Question # 5
A Service Catalog may include which of the following components?
A. Order Guides, Exchange Rates, Calendars
B. Order Guides, Catalog Items, and Interceptors
C. Catalog Items, Asset Contracts, Task Surveys
D. Record Producers, Order Guides, and Catalog Items
Question # 6
When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?
A. Run Transform
B. Run Import
C. Import Dataset
D. Execute Transform
E. Schedule Transform
Question # 7
What are the steps to retrieve an Update Set?
A. Verify Update Set is Complete, Retrieve, Preview, Apply
B. Verify Update Set is Complete, Test Connection, Apply
C. Verify Update Set is Complete, Test Connection, Commit
D. Verify Update Set is Complete, Retrieve, Preview, Commit
Question # 8
Which of the following statements describes how data is organized in a table?
A. A column is a field in the database and a record is one user
B. A column is one field and a record is one row
C. A column is one field and a record is one column
D. A column contains data from one user and a record is one set of fields
Question # 9
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
B. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
C. REQ (Number)>RITM (Number)>TASK (Number)
D. FULFILLMENT (Number)>RITM (Number)>TASK (Number)
Question # 10
What is the purpose of a Data Policy?
A. Data Policies enforce security
B. Data Policies standardize data in Update Sets
C. Data Policies enforce data consistency
D. Data Policies apply to lists to standard data
Question # 11
On a Form header, what is the three bar icon called?
A. Pancake icon
B. Additional Actions or Context Menu
C. Hamburger icon
D. Cake icon
Question # 12
Which one of the following statements is true about Column Context Menus?
A. It displays actions such as creating quick reports, configuring the list, and exporting data
B. It displays actions related to filtering options, assigning tags, and search
C. It displays actions related to viewing and filtering the entire list
D. It displays actions such as view form, view related task, and add relationship
Question # 13
What are the two aspects to LDAP Integration?
A. Data Population
B. Data formatting
C. Authorization
D. Authentication
Question # 14
Data Policy can enforce mandatory data on import.
A. True
B. False
Question # 15
Which one of the following statements best describes the purpose of an Update Set?
A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
B. By default, an Update Set includes customizations, Business Rules, and homepages
C. An Update Set is a group of customizations that is moved from Production to Development
D. By default, the changes included in an Update Set are visible only in the instance to which they are applied
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